Error A180314
If you're attempting to link your Excel workbook to your Word template and you receive either error shown below then it is likely due to your cloud backup software, such as OneDrive or Google Drive. This guide will walk you through resolving this issue.
Please select your Microsoft Office Version date range
Using a current version of Microsoft Office (6/12/2023 or later)
If you are using a recent version of Microsoft Office (6/12/2023 or later), there is a possibility that your version of OneDrive does not contain the option to toggle the File Collaboration setting due to the update on 6/12/2023, which will result in this error.
To sync your Word Report and Excel file as intended, please use the attached registry file and follow the below steps:
1. Save any documents you are currently working and close both Word and Excel.
2. Download and open the registry file OneDriveFix.reg attached to this guide
3. Restart your PC and try to sync your files once again.
Should these steps still not resolve the issue, please contact our support team using the chat function within Valcre Online/Valcre Mobile or via email.
Note: The attachment can be found at the end of this article, before the section with recommended articles in this section.
Using an older version of Microsoft Office (6/11/2023 or earlier)
OneDrive Solution:
Step 1: Open the Windows File Explorer and right-select the OneDrive tab, then select Settings.
Step 2: Navigate to the Office tab.
Step 3 Uncheck the "Use Office applications to sync Office files that I open" option.
Step 4 Select OK and then close and reopen your Excel & Word documents for the changes to take effect.
Google Drive Solution:
Step 1: Open the Drive File Stream icon from the task bar.
Step 2: Select the More (three-dots) button.
Step 3: Choose Preferences.
Step 4: Deselect "Show who is editing Office files, and share with other editors if I am editing" under Real time presence in Microsoft Office.
Step 5: Select RESTART NOW and then close and reopen your Word and Excel documents.