At Valcre, we pride ourselves on providing best-in-class live support, maintaining a 98% customer satisfaction rating with an average response time of 1-2 minutes in our chat experience during business hours. Whether you need help with technical issues, troubleshooting, or general inquiries, our support team is here to assist you.
Live Support Availability
Our live agents are available via integrated online chat during the following hours:
- Monday – Friday: 9:00 AM – 8:00 PM CT
- Saturday – Sunday: 9:00 AM – 6:00 PM CT
- U.S. Public Holidays: Available during weekend hours
If our live support team is unavailable, Valerie, our automated support agent, is ready to assist. If Valerie cannot fully resolve your issue, she will escalate it to a live agent, ensuring you receive a response as soon as possible.
Ways to Contact Valcre Support
💬 Live Chat
Access our integrated online chat for real-time assistance directly through the Valcre platform (Valcre Online | Valcre Mobile- Coming soon to the Valcre Add in for the Valuation Workbook and Report!)
📧 Email Support
Send your inquiries to support@valcre.com, and our team will get back to you as soon as possible.
📞 Phone Support
Call us at +1 (866) 888-5882 for direct assistance from our support team.
We’re here to help—reach out anytime!